Consumer & Fair Trading Claims

Consumers are watching. The media is watching. Regulators are watching.

If you are a provider of goods or services, compliance with consumer legislation is not optional. A single misstep can expose your business to financial risk, reputational damage, and regulatory action. Getting clear, practical advice on your consumer law obligations is essential to protecting your business and operating with confidence.

McVeagh Fleming’s consumer law specialists advise on terms of trade, warranties, advertising and marketing practices, and statutory obligations under the Fair Trading Act, Consumer Guarantees Act, Contract and Commercial Law Act, and Commerce Act.

It is equally important for consumers to understand the standards they are entitled to expect. Early advice can help clarify rights and obligations, resolve disputes efficiently, and avoid unnecessary escalation.

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All aspects of Consumer Law

McVeagh Fleming specialises in advising businesses and consumers of their rights and obligations under consumer legislation. Talk to one of our specialists about cost-effective guidance on all aspects of Consumer Law, including:

• Analysis of marketing, advertising and promotional materials and campaigns
• Drafting and review of commercial contracts
• Customer complaint advice
• Terms of trade
• Compliance with various New Zealand consumer legislation
• Advertising codes of practice
• Representation under compliance proceedings.