Consumer and Fair Trading Claims


Consumer and Fair Trading Claims

If you are a provider of goods or services, there is an array of legislative obligations you must comply with. Consumer legislation is important to understand. It is essential to get the right advice otherwise you could significantly impact your business through non-compliance, which is costly for your business and reputation.                    

Our team of Consumer Law specialists can advise you on the applicable statutory obligations, including the Fair Trading Act, the Consumer Guarantees Act, the Sale of Goods Act and the Commerce Act. It is equally important for consumers to understand the standard of services and goods they are entitled to, and early advice regarding rights and obligations is advised.                    

All aspects of Consumer Law

McVeagh Fleming specialises in advising businesses and consumers, carefully outlining their rights and obligations under consumer legislation. We provide cost-effective guidance on all aspects of Consumer Law including:

  • analysis of marketing, advertising and promotional materials and campaigns
  • drafting and review of commercial contracts
  • customer complaint advice
  • terms of trade for businesses
  • compliance with various New Zealand consumer legislation
  • advertising codes of practice
  • representation under compliance proceedings.
  • misleading and deceptive conduct (in trade) claims.