The following is an outline of all of the services we will provide to you during the course of your sale.  This list is intended to let you know exactly what is required and to provide you with piece of mind that the service we are providing is of the highest standard:

1. Meet/speak with you to discuss your planned sale.  Given the opportunity (ie if we are instructed before you have entered into an agreement) we will offer you advice as to those conditions to be included in the agreement for sale and purchase, to ensure you have all of the information required to decide whether to proceed.

2. Title search:  We will obtain a certificate of title from Land Information New Zealand for the property to confirm the legal description of the property being sold and to ascertain whether there is a mortgage, caveat or other encumbrance which will affect your right to sell.

3. Executed agreement:  Once the agreement for sale and purchase has been signed by both vendor and purchaser, we will provide you with a reporting letter setting out the key points of the agreement and noting the key dates.  If there are any conditions to be satisfied we will note who is responsible to satisfy such conditions.

4. Deposit:  If the agreement calls for payment of a deposit we shall ensure it is paid.

5. Agreement unconditional:  We will communicate with the purchaser’s solicitor to determine whether the conditions in the agreement have been satisfied.

6. Mortgage discharge:  We will communicate with your mortgagee to obtain a discharge of your existing mortgage(s) in order that we are able to transfer legal title to the purchaser upon settlement.  We will also obtain repayment figures from your mortgagee to repay all debt owing upon settlement.

7. Rates and water:  We will contact your local District Council to obtain a rates assessment for your property and to order a special water meter reading if applicable for settlement date.  We will then apportion rates as at settlement between vendor and purchaser.

8. Settlement statement:  We will prepare a settlement statement calculating the amount remaining due from the purchaser to complete the purchase of your property.  We will also advise the purchaser’s solicitor as to our settlement requirements to ensure we receive cleared funds available for disbursement to you.

9. Transfer documentation:  We will prepare the transfer authority and review the notices of sale received from the purchaser’s solicitor to ensure they are in order prior to settlement.  We will then contact you to arrange execution.

10. Settlement:  On settlement day we will:

1. Confirm we have received the discharge of mortgage documentation and repayment figure from your mortgagee;

2. Contact the purchaser’s solicitor to advise we have the necessary executed transfer authority and are in a position to settle;

3. Confirm payment of the settlement funds into our trust account in compliance with our settlement statement; and

4. Arrange repayment of any mortgages.

5. Advise you that settlement has been completed and disburse the settlement funds to you (note: depending on the time of day settlement actually occurs, settlement proceeds may not be disbursed on settlement day).

6. Coordinate possession.

11. Post settlement:  Following settlement we will provide you with a letter confirming the date of settlement and enclosing our statement and invoice.  We will also pay any rates outstanding in accordance with our settlement statement and send notices of sale to your local District Council.  If a special water meter reading was carried out on settlement date, we will hold a portion of the settlement funds on trust in order to pay that invoice when received (the balance to be disbursed to you in due course).  Our fee is generally deducted from the settlement proceeds and accounted for in our statement.

The above outline may vary slightly depending on your personal circumstances.  If you have any queries throughout the sale process, please do not hesitate to telephone to discuss.  It is our goal to ensure you understand and remain fully aware of what is happening throughout the sale process.